TERMS & CONDITIONS

Welcome to racheljonesauthor.com. By using this website or purchasing from the shop, you agree to the following terms and conditions. Please read them carefully.

1. Orders

When you place an order through this website, you agree that:

All details you provide are accurate and complete.

You are authorised to use the payment method provided.

Orders are subject to availability and confirmation of payment.

2. Pricing

All prices are listed in Australian dollars (AUD).

Shipping costs (if applicable) are calculated at checkout.

If you are outside Australia, please note that your bank or payment provider may charge currency conversion or international transaction fees.

3. Shipping

We aim to ship orders promptly. Shipping times may vary depending on your location and postal service delays.

We are not responsible for customs fees, duties, or delays for international orders.

4. Returns & Refunds

Please see our Refunds & Returns Policy for full details.

In line with Australian Consumer Law, you are entitled to a replacement or refund if your item is faulty, damaged, or not as described.

5. Limitation of Liability

We are not liable for any indirect or consequential loss arising from use of this website or products purchased.

Nothing in these Terms affects your rights under the Australian Consumer Law.

6. Intellectual Property

All content on this website, including text, images, and designs, is the property of Rachel Jones unless otherwise credited.

You may not reproduce, distribute, or use this content without permission.

7. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with the revised date.

8. Contact

If you have questions about these Terms & Conditions, please contact us.